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ATO claims to have received more than 115,000 faxed documents in 2017-18. According to ‘The Age’, and ‘the Sydney Morning Herald ‘, many small Australian companies in the healthcare, finance and legal sector still use fax on a daily basis. The vulnerabilities in the fax machine protocols haven’t been updated since the 1980s and such extensive use of fax printers in Australia pose a huge problem.

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Apart from having financial implications, a security breach leads to a loss of consumer trust. An illustration of this is in the hospitality industry, where breaches can have a negative impact on consumer perception, satisfaction and intent to revisit (Berezina et al., 2012).

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One of the most overlooked ACSC Essential Eight strategies in mitigating cybersecurity incidents is daily backups. Think of it as your absolute fail-safe in a scenario when all other security controls have failed. But what are the steps and strategies involved in backing up your data?

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The importance of Information and Technology Governance cannot be overstated. With companies trying to maximise the value derived from IT assets while managing the associated risks, the need for a structured approach to designing and implementing enterprise governance for IT is key.